Terms of service
These terms govern your use of GeoSignal. By creating an account or running an audit, you agree to them.
The service
GeoSignal tracks how AI engines answer buyer questions about your brand. We provide scores, reports, alerts, and related tooling on a subscription or one-time basis, as described on our pricing page.
Sweeps depend on third-party AI providers. If a provider is unavailable, affected engines show as temporarily unavailable; we do not guarantee any specific engine's availability.
Accounts & acceptable use
You are responsible for activity under your account and for keeping sign-in methods secure.
Don't abuse the service: no scraping GeoSignal itself, no reselling access outside your agency's client work without an Agency plan, no unlawful content, and no attempts to reverse-engineer our proprietary scoring.
Plans, billing & cancellation
Audit ($49) is a one-time purchase. Starter ($79/mo), Brand ($149/mo), and Agency ($499/mo) are subscriptions billed monthly until cancelled.
Cancel anytime from billing settings; access continues until the end of the paid period. Refunds are handled case-by-case within 14 days of purchase.
Downgrading retains your history but locks CSV export until you re-upgrade to Brand or Agency — the app tells you this clearly before any change.
Your data
You own your brand data and sweep history. You grant us a license to process it to operate the service. You can export (on eligible plans) or request deletion at any time.
Warranties & liability
GeoSignal is provided "as is". AI answers change constantly; scores reflect observed outputs, not guarantees of future visibility.
To the maximum extent permitted by law, our liability is limited to the fees you paid in the 12 months before a claim.
Changes
We may update these terms as the product evolves; material changes will be announced by email or in-app at least 14 days before they take effect.